My shopping cart
Your cart is currently empty.
Continue ShoppingYes — I re-read it as a customer, as an SEO page, and against how DPC actually operates today. I’d make a few small changes before you lock it in.
Mainly, I’d tighten the wording, avoid implying every product uses every machine/process, and make the production-time promise crystal clear. This is the version I’d publish:
Every DogPound Creations item is made to order in our New York workshop.
We don’t pull finished products from a warehouse shelf. When your order is placed, we begin producing it specifically for you using the materials, colors, personalization, and options selected with your order.
Most orders are completed within 3–4 business days before shipping.
Because our products are made individually, production times can occasionally vary depending on the item, personalization, current order volume, or an unexpected issue during production.
If something happens that could significantly delay your order, we’ll contact you as soon as possible.
Depending on the product, creating your order may involve:
Technology gives us the precision needed for many of our designs, while the finishing, assembly, personalization, inspection, and packaging still require hands-on attention in our workshop.
Every order is inspected before it leaves our shop so we can make sure it meets the standard we expect from anything carrying the DogPound Creations name.
Your order ships as soon as production is complete and it has passed final inspection.
Once your shipping label is created, you’ll receive tracking information so you can follow your package from our workshop to your door.
If you’re ordering for a birthday, holiday, memorial, anniversary, or another important date, please allow time for both production and shipping transit.
If you have a specific deadline, contact us before ordering and we’ll let you know whether we believe we can meet it.
Made-to-order products take a little more time than something pulled from a warehouse shelf, but there’s a reason for that.
Your piece is being created specifically for you.
That’s an important part of what DogPound Creations is all about.